Senior Zendesk Developer – 13875

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in securing the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.

Assignment Description:

We are looking for a Senior Zendesk Developer to join our dynamic team.

What you will work on:

• Develop and optimize the existing Zendesk solution to meet evolving business needs.
• Implement and maintain integrations with other systems, including CRM, ERP, and internal tools.
• Improve workflows, automations, and reporting to enhance efficiency and accuracy.
• Ensure a smooth and intuitive user experience for support teams and customers.
• Provide guidance on best practices and identify opportunities for future development.
• Collaborate with stakeholders across technical and non-technical teams to align Zendesk functionality with business objectives.

What you bring:

• Proven experience in Zendesk development and configuration.
• Strong experience with API integrations and scripting (e.g., JavaScript, REST API).
• Ability to analyze and understand complex business processes and translate them into technical solutions.
• Excellent communication and collaboration skills, working effectively with both technical and non-technical stakeholders.
• A proactive mindset with the ability to suggest improvements and drive adoption of best practices.
• Fluent in English and Swedish