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Stockholm

Stockholm

Customer Experience Product Owner 17784

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.

Assignment Description

We are currently looking for a Product Owner for an assignment within a modern digital product organization focused on customer and operations-related digital services.

What You Will Work On

  • Define and maintain product strategy and roadmap for digital customer and operations domains
  • Engage stakeholders to align business goals, user needs, and delivery priorities
  • Facilitate forums, meetings, and communication channels for demand management
  • Capture, analyze, and prioritize stakeholder requirements
  • Lead product discovery activities and problem definition initiatives
  • Coordinate research activities and evaluate insights and outcomes
  • Define clear problem statements and product opportunities together with teams
  • Work continuously with development teams to refine and prioritize epics and product initiatives
  • Ensure alignment and dependency management across teams and platforms
  • Monitor product performance using analytics and user feedback
  • Support budget planning and cost-conscious product decisions
  • Drive continuous product improvements and value realization

What You Bring

  • Proven experience in product management within digital product organizations or similar environments
  • Experience working data-driven using analytics, product insights, and user research
  • Experience working with Agile product development across one or multiple development teams
  • Strong understanding of digital product lifecycle and product delivery
  • Experience working in complex environments with multiple systems and stakeholders
  • Proven stakeholder management and alignment capabilities
  • Strong communication and presentation skills
  • Ability to prioritize and balance competing business and customer needs
  • Experience driving collaboration across business and technology teams
  • Ability to independently lead initiatives and create product outcomes

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